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How-to guides

Practical step-by-step guides for the most common day-to-day tasks. Pick a task to open the full walkthrough.

Register a new member

Create a new member, pick a plan and demographic, and start onboarding.

Manage memberships

Change, pause, or cancel memberships and schedule contract switches.

Generate invoices

Create invoices from memberships and fees and check their status.

Process SEPA direct debits

Create SEPA files, submit them to the bank, and reconcile returns.

Handle failed payments

Spot failed payments and resolve them through the dunning process.

Track attendance

Record who shows up to train -- via check-in, the portal, or the station.

Manage leads

Move leads through your pipeline and convert them into members.

Integrate with your website

Connect your club website for timetable and trial sign-ups.

Create closure times

Add holidays and breaks and control which sessions are cancelled.

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